The "Manny" Ways Of Customer Service

Your customers are that important.

Are You Watching Sales By Customer?
Are You Aware Of Declines?
How Many Customers Did You Lose Last Year?
Do You Have A Written Goal To Keep Your Existing Customers?
How Much Time Have You Spent With You Key Customers Over The Past Year?
Do You Know Who The 20 Percent Of Your Customers Are That Generate 80 Percent Of Your Sales?
Do You Have Goals And Targets For Each Of Your Customers?
What Do Your Customers Think Of You?
How Do Your Employees Treat Your Customers?